Kenny Pratt

Get Your Self Storage Noticed By Saying Thank You On Video

A sincere thank always makes an impact.  I’m not talking about some benign “thanks,” but a real, heartfelt thank you. You’ll make even more impact when you say “thank you” with video.  A video thank you is as easy as talking and gives you a chance to heighten the intimacy and sincerity.  You customers will […]

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Two Ways To Improve Your Hidden Self Storage Sales Script

Just because you haven’t written down your sales presentation doesn’t mean you’re not following a script. Think about your last 10 interactions with prospective customers. Did you answer the phone in 10 different ways? Did you use 10 different phrases to ask the customer to purchase a lock? Did you try to sign up your […]

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Do You Make This Mistake When Approaching Referral Partners?

Let’s say you want to establish a relationship with a local apartment complex where you refer customers to one another. A common mistake is trying to cover too much ground in the first meeting. Prospect First – Sell Second The objective of the first meeting is simply to open the door to a deeper discussion […]

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Self Storage Twitter Chat Unleashed September 7th

Update: To be clear on the schedule  #StorChat will be held every Wednesday from 3:00 – 3:30 pm Central, starting on 9/7/2011.  If you can’t join us on 9/7/2011, then join us a following Wednesday and we’ll be glad you came! ———– Are you or any of your store managers on Twitter?  Do you want to […]

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How To Side Step Follow Up Road Blocks Without Breaking A Sweat

We all know that effective follow up gets more self storage rentals. But sometimes even when you are on top of your game road blocks crop up. Like when the only person who answers the number you have for your prospective customer is a mom, sister, husband, or roommate. The key here is to transform […]

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Your Two Year Self Storage Social Media Marketing Advantage

Here’s the gist of the video: Self Storage operators who are making a concerted effort to figure out Social Media Marketing today are getting a 2 year head start on most of their competition. Watch the video or read below for the details. Three reasons most people are going to go slow. History Staff Structure […]

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