From the category archives:

Video

How To Use A Flip Camera To Record Self Storage Testimonials

When you ask your customers to write a review, often they will agree, but the process is quickly out of your control.  No matter how easy you make it for them to leave the review, there is no guarantee that anything will make it online. An alternative is to take matters into your own hands [...]

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Self Storage Sales – Make a Better Invitation

Too many self storage managers are missing an opportunity when they invite prospective customers to “come see the unit”  or “come check out the facility”. Don’t get me wrong, inviting the prospect to do something is a good strategy.  I recommend that you make your first invitation an invitation to rent a storage space.  In [...]

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You Learn Something Important When a Prospect Says No

I hope you wrap up your phone conversations with prospective customers by inviting them to move forward and rent a storage unit from you.  If you do, your prospect will sometimes say “No”. Although we all hope they say “yes” every time, even getting a “No” is a good thing. Watch the video below and [...]

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