How To Follow Up Without Being Annoying

If you want to jump right in… Click the arrow to play the audio: [audio:https://s3.amazonaws.com/sellingstorageaudio/Final+Marc+Smith+Interview.mp3] Download By Right Clicking Here (Choose “Save File As”,   “Save Target As”, or “Save Link As”) Here’s Why I’m Posting This Interview Even when self storage managers are encouraged to follow up with prospective customers, they often don’t do it […]

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A Simple And Honest Tactic For Getting Higher Prices

Here’s the trick in a nutshell… If you wish your property managers could rent more units at higher rates or with no discounts you need to give them a way to test a higher price without fear of losing the sale. In the first part of this post I outline why your property managers are […]

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Warning: Your Offer To Beat Competitor’s Prices May Not Be Working

Are you hoping an offer to meet or beat prices will give you another chance at the sale? One mistake I see a lot of self storage owners make is acting as though offering to meet or beat competitor’s prices means they have an effective follow up process in place. Even though offering to meet […]

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Are You Neglecting This Under-Rated Source of Rentals?

My store managers are finding that more prospective customers than ever are interested in shopping around. Are you experiencing the same thing? Does that mean our store managers are doing a poor job at selling? I don’t think so. It just means that our store managers need to be expert at a part of the […]

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Radio Silence

At some point I’m going to write a post called something like… “Silence is the Greatest Negotiating Tactic Ever Created” …and I hope it will be awesome enough that you’ll want to email it to your friends and print it out and look at it lovingly on your desk. But today is not that day. […]

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Create More Leaders – Yeah You.

A leader’s job is to create more leaders, not more followers. Are you preparing your store managers for their next job? You know, the one that has even more responsibility and pays better than the job they are currently doing. Are you helping them grow? Most of them are not going to be with you […]

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