Self Storage Sales Management

Goals and Resolutions Are Nothing Without Communication

It’s January and everyone is setting goals and resolutions.  You probably have budgets and financial targets for your self storage locations.  Am I right? Two Parts Setting the specific objective is only the first part.  Clearly communicating the objective and why its important to everyone who is involved in making it happen is the second. […]

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9 Questions To Increase Employee Engagement And Productivity

Big businesses looking to fatten the bottom line often cut head count as a way to reduce costs. For big companies making cuts is often the easiest short-term move. On the other hand you rarely see big companies in a pinch to improve profits look first at improving their employee’s skills, engagement, or their buy-in […]

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Improve Your Self Storage Merchandise Sales With Two Simple Metrics

Here are two quick ways to assess how well you are selling merchandise and to track your performance for faster improvement. Calculate your disc lock penetration. . Most property managers over-estimate how well and how often they sell disc locks.  This is a simple way to open your eyes to how well you are really […]

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Social Media Demands A Smile

Even if you don’t get the whole social media craze, all you need to know is that some of your customers do. They are blogging, tweeting, posting status updates on Facebook and LinkedIn, posting pictures on Flickr, videos on YouTube, and leaving reviews on Yelp, Google, YP.com, and Citysearch. In case you haven’t given it […]

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How to Actually Get Benefit From Your Recorded Calls (In A Few Minutes A Week)

Do you record some or all of your incoming calls?   Here is a step-by-step guide for getting the maximum sales training benefit from the calls you already record without spending a lot of your time. The first step is to pick something very specific that you would like your store managers to work on. The […]

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