Sales Management

11 Questions That Unleash Your Property Manager’s Best Sales Effort

Motivating storage managers to sell is a lot like surfing because its easy to do all the wrong things. When I first tried surfing I exhausted myself trying to “catch” waves. I sat on top of my surfboard with my feet dangling in the cool water and watched the waves roll in. Time after time […]

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Social Media Demands A Smile

Even if you don’t get the whole social media craze, all you need to know is that some of your customers do. They are blogging, tweeting, posting status updates on Facebook and LinkedIn, posting pictures on Flickr, videos on YouTube, and leaving reviews on Yelp, Google, YP.com, and Citysearch. In case you haven’t given it […]

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Create More Leaders – Yeah You.

A leader’s job is to create more leaders, not more followers. Are you preparing your store managers for their next job? You know, the one that has even more responsibility and pays better than the job they are currently doing. Are you helping them grow? Most of them are not going to be with you […]

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5 Ways To Keep Your Property Manager’s Eyes From Glazing Over

You talk too much. As a boss, or supervisor, or property owner It is easy to fall into the role of Head Honcho Explainer. You often want your people to do something new or to do an old thing in a more effective way, so you explain it to them. I know. I do it […]

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3 Phone Sales Metrics That Make You a Management Genius

If you manage the on-site staff at a self storage facility here are 3 metrics that help will help you manage more effectively and improve your selling efforts. Gross phone leads over time Tracking phone leads over time has two benefits. First, it tells you how many times your on-site manager has had the opportunity […]

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