Sales Tweak

How To Make Move-in Specials A Closing Tool (Not Part of Every Transaction)

On Every Transaction? Unless your advertising says “on every unit” or “on every size” or something similar, then you can better manage your discounts when you think of your move in specials as a closing tool, rather than a default part of the transaction. Move In Special As A Closing Tool Here’s how this concept […]

Read the full article →

Two Ways To Improve Your Hidden Self Storage Sales Script

Just because you haven’t written down your sales presentation doesn’t mean you’re not following a script. Think about your last 10 interactions with prospective customers. Did you answer the phone in 10 different ways? Did you use 10 different phrases to ask the customer to purchase a lock? Did you try to sign up your […]

Read the full article →

Not Everyone Is Like You – And Why That Sabotages Your Sales

I had a property manager who was living paycheck to paycheck and was very reluctant to sell boxes and packing supplies because she couldn’t fathom paying the prices we charge for boxes if she were to move. What she didn’t consider is that not everyone is like her.  Her perception of the value of the […]

Read the full article →

Self Storage Sales Tweak: Confirm Your Appointments

I call it a tweak because it’s just the slightest shift in the way you do things.  But sometimes just a little tweak makes a world of difference when you are selling So here’s the recommendation: Start Confirming Appointments You should be inviting prospects to rent from you in a way that leads to an […]

Read the full article →