Getting enough practice time is a big challenge for self storage managers who want to improve their phone sales skills. When I checked my call recording data for several of my stores ranging in size from 600-800 units I found that my property managers were answering, on average, fewer than 2 phone calls per day […]
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On Every Transaction? Unless your advertising says “on every unit” or “on every size” or something similar, then you can better manage your discounts when you think of your move in specials as a closing tool, rather than a default part of the transaction. Move In Special As A Closing Tool Here’s how this concept […]
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