Creating A Sales Culture

Create More Leaders – Yeah You.

A leader’s job is to create more leaders, not more followers. Are you preparing your store managers for their next job? You know, the one that has even more responsibility and pays better than the job they are currently doing. Are you helping them grow? Most of them are not going to be with you […]

Read the full article →

5 Ways To Keep Your Property Manager’s Eyes From Glazing Over

You talk too much. As a boss, or supervisor, or property owner It is easy to fall into the role of Head Honcho Explainer. You often want your people to do something new or to do an old thing in a more effective way, so you explain it to them. I know. I do it […]

Read the full article →

One Thing Every Employee Wants, But No One Wants To Ask For

Tweet Everyone wants to know where they stand, don’t you agree? Your employees would love to have more feedback, but its unfair to expect them to regularly ask for it.  Regularly asking for feedback makes you sound needy and insecure, and nobody is going to risk sounding needy. Not only are you not giving feedback […]

Read the full article →

6 Ways To Make Selling Practice Easy

Most armchair quarterbacks would make terrible quarterbacks in real life. Most guys watching football are out of shape and slow. They are weak compared to even the worst guy on the field. Even if they were strong they wouldn’t be able to effectively block, or tackle, cover a receiver, or throw the ball. They spend […]

Read the full article →

Storytelling – A Secret Weapon In Your Effort To Create A Sales Culture

Do you remember being lectured by a parent when you were a teenager.  Maybe it was after you broke curfew or brought home a poor grade.  Would you say your parent’s lectures were effective?  Did their admonishments inspire you to change your attitudes or behaviors? While lecturing almost always fails, personal experience is almost always […]

Read the full article →

Small Wins Lead To Selling Success

Have you ever been frustrated because you want your self storage property managers to start doing something to be more effective, like stand up to greet each customer that comes in the door (rather than remain seated) or get the name and phone number of each prospect that calls on the phone so that they […]

Read the full article →