Follow up Series

How To Side Step Follow Up Road Blocks Without Breaking A Sweat

We all know that effective follow up gets more self storage rentals. But sometimes even when you are on top of your game road blocks crop up. Like when the only person who answers the number you have for your prospective customer is a mom, sister, husband, or roommate. The key here is to transform […]

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How To Follow Up Without Being Annoying

If you want to jump right in… Click the arrow to play the audio: [audio:https://s3.amazonaws.com/sellingstorageaudio/Final+Marc+Smith+Interview.mp3] Download By Right Clicking Here (Choose “Save File As”,   “Save Target As”, or “Save Link As”) Here’s Why I’m Posting This Interview Even when self storage managers are encouraged to follow up with prospective customers, they often don’t do it […]

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A Simple And Honest Tactic For Getting Higher Prices

Here’s the trick in a nutshell… If you wish your property managers could rent more units at higher rates or with no discounts you need to give them a way to test a higher price without fear of losing the sale. In the first part of this post I outline why your property managers are […]

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Warning: Your Offer To Beat Competitor’s Prices May Not Be Working

Are you hoping an offer to meet or beat prices will give you another chance at the sale? One mistake I see a lot of self storage owners make is acting as though offering to meet or beat competitor’s prices means they have an effective follow up process in place. Even though offering to meet […]

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Are You Neglecting This Under-Rated Source of Rentals?

My store managers are finding that more prospective customers than ever are interested in shopping around. Are you experiencing the same thing? Does that mean our store managers are doing a poor job at selling? I don’t think so. It just means that our store managers need to be expert at a part of the […]

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Self Storage Sales Tweak: Confirm Your Appointments

I call it a tweak because it’s just the slightest shift in the way you do things.  But sometimes just a little tweak makes a world of difference when you are selling So here’s the recommendation: Start Confirming Appointments You should be inviting prospects to rent from you in a way that leads to an […]

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